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Freeze During Download


FreeGuide freezes during downloads. How can I fix it?

One reason why FreeGuide might freeze when it's downloading listings is because it is running out of memory. This is especially likely to happen if you have chosen a large number of channels.

You can work around this problem by telling FreeGuide to use more memory. (Thanks to Rick Brown for this solution.)

How you do this depends on what operating system you are using:

Linux, FreeBSD, etc.

Create a file in your home directory called ".freeguiderc", and make it look like this:

FREEGUIDE_OPTS=-Xmx256m

If that doesn't work, try a larger number, for example "-Xmx512m". If it still doesn't work, please Contact Us and we'll try to work out what is going wrong.

Windows

  • Find the shortcut (button) you use to launch FreeGuide (e.g. on your Start Menu under Programs, on your Quick Launch bar near the Start button, or on your desktop.
  • Right-click the shortcut and choose "Properties".
  • Find the command that is used to launch FreeGuide. It will probably look something like this:
C:\WINDOWS\system32\javaw.exe -jar "C:\Program Files\FreeGuide\startup.jar" --doc_directory="C:\Program Files\FreeGuide\doc" --install_directory="C:\Program Files\FreeGuide"
  • Change the command, to add something after the "javaw.exe" part. What you need to add is:
-Xmx256m
  • So the example above would now look like:
C:\WINDOWS\system32\javaw.exe -Xmx256m -jar "C:\Program Files\FreeGuide\startup.jar" --doc_directory="C:\Program Files\FreeGuide\doc" --install_directory="C:\Program Files\FreeGuide"

If that doesn't work, try a larger number, for example "-Xmx512m". If it still doesn't work, please Contact Us and we'll try to work out what is going wrong.

Page last modified on June 10, 2008    PmWiki Info

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